Toward Better Innovation

Toward Better Innovation

Most big companies think technology when thinking about innovation, regardless of whether or not they’re technology companies. Startups are often considered to be de facto innovators, but is that the case? Marketing tends to have their own way of talking about innovation. Is there any Fortune 500 company that doesn’t talk about their innovation capabilities in their About Us section of their website?

What Does It Mean to be a 21st Century Leader?

What Does It Mean to be a 21st Century Leader?

People often have different ideas of what makes a good leader. The definition of a leader, to me, is someone who empowers others to be all that they can be. They must bring out the best in people and help them realize their potential, including how to pursue their own ideas for solving problems. It is crucial as a leader to empower your employees, teach them how to be an A-Player, have great communication with them, and have empathy for one another. 

For example, Garry Ridge, CEO of WD-40 here in San Diego, wrote a book, “Helping People Win At Work.” Though this is a strong title, the subtitle is really what was memorable “Don’t Measure My Performance, Teach Me How to Get an A.” I really love that because most leaders obsess over measuring performance; typically with KPIs or OKRs. In many organizations, performance reviews or quarterly, at best. Teaching someone how to get an ‘A’, however, is an ongoing process.

Of course, you might believe in the well worn startup myth: only hire “A-players.” If anybody’s looked at a bell curve, you know how many A-players there are out in the world. The responsibility of a great leader is to create A-players. It’s to teach people how to get an A.

Who “Gets” Marketing?

A CEO of a high-tech start-up recently lamented to me: I was told I needed marketing, so I hired a PR firm and after 6 months and a lot of money, I got nothing. Paraphrasing, a local venture capitalist admits: Most CEOs lack marketing skills.  They need marketing...

Market By Numbers

For the last several years, many marketing professionals have been discussing and blogging about metrics-driven marketing.   As a matter of fact, measuring marketing ROI has become its own lucrative market.   Any marketing services vendor worth its salt is an ROI...